NHS leadership review aimed at ‘inspiring and empowering employees’

Former M&S chief aims to create NHS "empowerment culture"

February 17, 2014

Former Marks and Spencer chief Sir Stuart Rose will lead a leadership review on the NHS – aimed at motivating employees and creating a culture of empowerment for staff.

Sir Stuart was the chairman of the High Street clothing giant for seven years, and has been lauded for his inspirational leadership style.

Having left his figurehead role with M&S in 2011, he has now been tasked with considering how management in the NHS in England can improve.

In his new advisory position, Sir Stuart will look at ways of creating a “culture of empowerment” in the organisation as well as methods of attracting, and retaining, the best leaders.

He said: “Clearly the NHS is a very different institution from M&S, but leadership, motivating staff and creating a culture where people are empowered to do things differently are crucial to the success of any organisation and I’m looking forward to helping in any way I can.”

Sir Stuart’s role is unpaid. He has been requested to provide a report to the Department of Health by the end of 2014.

The review is timely. Numerous hospital trusts across England are currently in special measures with a huge overhaul of senior management under way.

Health Secretary Jeremy Hunt believes Sir Stuart’s involvement may help hospitals avoid failure in the future.

He said: “Everyone wants the peace of mind of knowing their local hospital offers good care – so turning round hospitals where this is not the case is a critical priority for me as Health Secretary.

“The difference between good and bad care can often lie in leadership, which is why I am delighted that one of the country’s most inspirational leaders has agreed to advise me on how we can attract and retain the brightest and best managers into the NHS so we transform the culture in under-performing hospitals.”