Employee engagement experts at Disney have revealed one of the big secrets behind developing an engaged workforce – over-managing employees.
Yes, you’ve read that correctly. Experts at the Disney Institute insist that paying extra focus to colleagues is a key factor in boosting employee engagement.
The Disney Institute – an organisation that uses business insights gathered at Disney’s worldwide resorts and park to help companies develop culture and leadership – believes “paying extraordinary attention” to staff helps creating a highly engaged workplace.
I’m sure the thought of having a line manager watch over your shoulder as you type out an email to colleagues will send a shiver down the spine of most people.
But the think-tank has a more rounded analytical approach than that.
They focus on four interconnected workplace processes that, if successfully nurtured, can help create “culture by design”.
These are: employee selection, communication, care and training.
The blog states: “At Disney Institute, we believe that by intentionally over-managing – or paying extraordinary attention to – certain critical human resources processes, an organisation can create and sustain a workplace culture comprised of highly engaged employees.
“We often get asked, “How can I increase productivity?” We challenge leaders to reframe the question to: ‘How can I demonstrate genuine care for my employees?’
“The reason: Genuinely caring for people, beyond standard benefits and incentive programs, creates a real sense of community, which leads to a positive and highly productive work environment.”