IC HUB

The oddest internal communication approach we’ve seen

Talking vending machines new internal comms tool

September 15, 2015

Internal communication in 2015 comes in all manner of shapes and sizes.

Rarely – in our experience – does it arrive in the form of a vending machine though.

Yes, you’ve read that right.

Canned coffee maker Dydo Drinco Inc has rolled out talking mechanical snack providers to a handful of companies in Japan, aiming to boost internal communication.

How does it work?

It’s fairly simple.

Peckish workers treating themselves during the working day are greeted by a short message from the company’s CEO when they use the machine.

Technical engineers have programmed the device to greet people when they either pay their money or choose a product.

The machines have the capacity to remember “four recorded messages of five seconds” – offering “better communication within the company”, according to Dydo.

The Japan Times reports Kyoto-based taxi fleet operator MK Co has installed six machines featuring the voice of company president Nobuaki Aoki who uses the phrases: “Drive safe without any accident” and “Groom yourself well and smile”.