News

Internal communications news and features


14 Apr

2014

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Case study: engaging staff in not-for-profit organisations

The 2014 Sunday Times Best 100 Not-for-Profit Organisations to Work For list is a telling example of a sector thriving through staff engagement, amidst budget cuts and job losses.

Almost 55,000 staff from 204 organisations were surveyed by Best Companies to identify the top-performing 100 not-for-profit employers.

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11 Apr

2014

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Could internal comms have averted BBC diversity criticism?

The BBC has been criticised for announcing plans to adapt to a diverse audience by changing the way it presents itself.

Could better internal communications have saved red faces?

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9 Apr

2014

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What makes a good internal comms manager?

What makes a good internal comms manager?

Google has 55.7 million search-related answers to this specific question so there’s evidently substantial opinion on the topic.

Interestingly though, an alternative search with the slightly moderated phrase “What makes a good IC manager?” waywardly directs search engine readers into the world of integrated circuits.

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31 Mar

2014

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On message: how an NHS trust is communicating across multiple sites

It’s a challenge that has faced many seasoned internal comms professionals – how do you cascade important information to a workforce dispersed across several sites?

Timing and frequency – particularly with today’s technology increasing employee expectations – can make this a real head-scratcher, especially when important information needs to be delivered to employees at the same time.

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28 Mar

2014

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Internal comms ‘crucial to successful launch of online paywall’

Bosses behind the launch a Norwegian newspaper’s online paywall believes internal comms were the key factor to the project’s success.

The paper – Fædrelandsvennen – launched its digital subscription service in 2012, placing more than half of its content behind a paywall.

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24 Mar

2014

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End of the office tea round to see decline in water cooler conversations?

Water cooler conversations – otherwise known as having a quick chat with colleagues during the working day – are a bona fida part of the internal comms mix.

Understanding the topics of conversation among employees during work hours is crucial for any IC professional looking to ensure their comms hits the right mark with impact and reach.

But one of the main hot spots for these discussions – the good old fashioned British tea round – appears to be under threat.

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21 Mar

2014

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Interview: Internal communication is an art, not a science

In the second part of our exclusive interview, Russell Grossman explains why the IC Space will benefit the entire communications industry – and reveals the success of the online toolkit won’t be measured in website hits.

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20 Mar

2014

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Comms genius or farce? EE blames ‘gremlins’ for network going down – literally

EE blamed gremlins for its mobile phone network going down last night (Wed)- even tweeting a picture of the much-loved 80s movie.

The phone giant was deluged by angry customers wanting to know why they couldn’t use their phones after a “significant signal outage”.

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