News

Internal communications news and features


21 Jul

2014

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Case study: NHS reveals change communication success secrets

Whisper it quietly but the NHS – one of Britain’s iconic institutions – is undergoing radical change.

Headlines talks to Rachel Hinde, a key member of NHS Improving Quality’s capacity and capability team, which is helping to turn the Government reforms into a reality.

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17 Jul

2014

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Does an early Friday finish inspire employees?

If you decide to read only one story today before merrily emailing the link to your boss, make it this one.

More firms are trialling giving employees an early start to the weekend – with some experts suggesting that early Friday finishes inspire people to ‘give back more and work harder’.

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15 Jul

2014

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Experts’ verdict: what makes a good internal communications manager?

What are the key qualities we need as IC professionals to help drive engagement and business results across our organisations?

We asked members of the IC community for their thoughts on what makes a good internal communications manager…

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8 Jul

2014

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Email: not just an internal channel

An ill-thought out internal email could have saved Samsung plenty of embarrassment had the sender treated the audience as external, according to a communications consultant expert.

In a recent court battle between global technology giants Samsung and Apple, a document revealed Samsung had indicated it had its “best opportunity to attack iPhone” just two days after Steve Jobs, the founder of Apple, had died.

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