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Opinion: what internal comms can learn from newspapers

It is a sad irony that although newspapers have been involved in the communications business for the best part of 250 years, their ability to communicate with their own staff has by and large been on the abysmal side of poor, writes Headlines’ Publishing Director Neil Fowler.

Now that is, to be fair, a gross generalisation, but what a lifetime in print has given me is an overview of what works well and what doesn’t work to the same degree.

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