Some may disagree but internal comms is an art. Experienced IC practitioners understand the balance in delivering key messages concisely, while ensuring colleague morale – and interest – is retained. Tact may well sum it up.
Whether employee engagement is simply common sense or not for any size of business, there can be little doubt it makes a difference – particularly to the bottom line.
However delivering a sensitive message without upsetting the workforce can be a tricky task. And it appears online payment giant PayPal has its own approach: Like it, lump it or quit. Simple.